Being a System User (Owner, System Admin, or Booking Admin) gives you special privileges over Regular Users! Use this article to learn how to manage your scheduler and bookings.

If you're looking for the Regular User's perspective, check out this article.

What's going on in my schedule?

Make bookings

Booking type

Edit bookings

Remove/delete/cancel bookings

Duplicate/clone bookings

Please check out our FAQs section for more info!

As a System User (Owner, System Admin, or Booking Admin) you're able to see and edit everything about bookings (spaces, title, holder, custom fields, payment status).

Use the different schedule views and filter these using space views to find and create bookings. If you have color rules set up, these will be shown to System Users only.

In the 'Day view' schedule the dark greyed-out time is not available to book, even for System Users. The light grey area can be booked (but not by Regular Users). System Users are able to break the rules configured in the settings pages. However, noone can make conflicting/double bookings, this includes spaces blocked off with space-sharing rules.

Hover over the schedule and select a green area, drag down to extend the time, click and drag to move the booking around, and then click 'Book' at the top. When you have selected a time, small '+' symbols will show on other spaces that are also bookable. Click these for multi-space bookings.

Alternatively, click on the green '+' symbol at the bottom right of the screen to create a booking.

Next, fill out the 'New Booking' form. System Users can see more options than Regular Users, such as:

Test out making a booking as a Regular User to see how it differs. Here are some instructions!

The option to select a booking type is only available to System Users. All bookings made by Regular Users will be User bookings assigned to themselves.

Create bookings for existing users, yourself, or for the anonymous 'Casual user'. You can also create a new user by clicking 'Create a new user' in the dropdown and apply any user tags in the process.

An internal booking does not have a user assigned to it. This booking type is identified on the scheduler with a little house symbol. This is perfect for venue-wide bookings.

An unavailable booking also does not have a user assigned to it. This booking type is viewable on the scheduler with a little stop symbol/ban icon. This is perfect for blocking out spaces for things like closed days, public holidays, and maintenance/cleaning blocks.

Please note that for space sharing, you can make one space 'Unavailable' without affecting the other spaces that are connected to it.

Color rules can be created based on booking type, and the 'List view' can be filtered by these colors as well.

System users are able to edit bookings by double-clicking on them in the 'Day view' or by clicking on the chevron symbol in the top right corner > View/edit details. Select the booking in other views to find this option as well.

The edit screen lets you update the date, time, spaces, title, notes, repeat sequence, booking holder, and price of the booking.

To edit the 'Holder' of User bookings, select the pencil icon next to 'Booking Holder'.

While all supported changes can be made from the edit screen, the time, duration, and spaces of a booking can also be changed by dragging and resizing the booking block directly on the scheduler.

If you have user notifications turned on, updates to a booking held by a user will notify that user of any important changes made.

The process of removing a booking is similar to editing (shown above) and is also available from the 'Day', 'Month', and 'List' views. Please note that you cannot remove bookings with the status 'Paid'. Check out here how to change the payment status and then remove the booking.

System users can duplicate any bookings. This option is available from any scheduler view in the booking dropdown along with the edit, cancel, and end early options shown above.

The 'New Booking' modal is shown with the duplicated booking information, ready for fine-tuning and confirmation. Conflicts are never allowed in Skedda, so at the very minimum the date/time/spaces of the duplicate booking need to be adjusted.

If the source booking has a price and a non-default payment status (e.g. 'Paid'), then the payment status is reset in the duplicated booking (i.e. set to either 'Unpaid' or 'Not set'). That is, the payment status of a booking is never duplicated.

Yes! Choose the booking holder 'Casual user'. This will allow you to make a booking without user details, but you can still allocate a price to the booking. Edit this at any time to add a holder.

This may be because the booking is paid. Refer to this article section to learn how to handle this. If it's for a different/unknown reason, please reach out to us!