Skedda

Team Skedda

Creating your venue account, testimonials and videos.

Getting Started with Skedda

Test Skedda out in just a few minutes, let's see if we're the right fit.

6 Quick Steps to get started with Skedda

Does Skedda offer a trial? How does it work? How do I enable it?

Start a free 30 day trial with Skedda

All you need is a venue name, subdomain, name and email!

How do I create an account?

What you need to know when creating your trial account.

Quick Tips

How to create bookings as an admin, as a user, and how to manage bookings.

Using Skedda Day-to-day: Scheduler, Bookings, Insights

Organize your spaces into groups - useful for locations, buildings, floors etc.

Space Views: Set up views/locations/areas

Head to the list page! Filter the data then export or print.

Export or print booking data

The scheduler

A detailed log of booking activity - new, cancelled, updated and charged events.

Booking activity feed

Drive your space-management strategy by identifying trends, patterns and optimization opportunities.

Insights

See a short summary of statistics for bookings in the list view

Quick usage metrics / booking data summary

More info about bookings

How do non-admin users navigate the schedule and manage their bookings?

Using the scheduler as a Regular User

How do admins navigate the schedule and manage all bookings?

Using the scheduler as a System User

Yes, you can enable online bookings to be taken from anonymous visitors (i.e. from the general public).

How do I allow the general public to make bookings?

Creating and managing bookings

How do I share my venue? How do I invite others to Skedda? Can users self-register?

Adding and inviting your users

What is a Booking Admin and what permissions do they have?

Booking Admins

Regular Users, Booking Admins, System Admins and the Owner - what can they do?

User Access Levels / Types: Regular and System Users

What are user tags and how do I manage them?

User Tags

Email templates designed to help you invite your users to Skedda quickly!

Email templates for inviting users to Skedda

Adding/inviting your users to Skedda, managing user accounts, creating and using user tags

Users: System and Regular Users and User Tags

Yes, you can transfer the Owner tag to another Skedda user.

Can I move account ownership to another user?

Yes, you can update a user's details from the users page, unless they are involved with another venue.

Can I update a user's details?

Depending on your access setting, users can register themselves or you can send them a registration link.

Can I bulk add users?

Yes, you'll just need to use the 'send login-reset' link

Can I resend the invitation email to a user?

Quick answer: click 'Reset login now' on the login screen to setup your login.

I never set a password...how do I login?

Yes, you can export all your users from your users page to XLSX or CSV format.

Can I export my list of venue users?

Here we discuss the factors that can, in rare cases, lead to our messages missing your inbox, and how to resolve the problem.

Why am I not receiving Skedda emails?

Yes, it is possible to set up a social login with Facebook, Google, Twitter and Microsoft.

Can a user login with Facebook, Google, Twitter or Microsoft?

Frequently Asked Questions

All of the settings for configuring venue behavior and booking rules/conditions

Venue Settings

Set your venue name, contact information and subdomain in the Basics settings.

Basics: Venue Details and Subdomain

Choose your Culture, Time and Currency to specify what, where and what the price is, in order for a booking to take place!

Basics: Culture, Time and Currency

Set the color your Skedda venue will be displayed in!

Basics: Brand Color

Make Skedda your own with a logo familiar to your users

Basics: Brand icon/logo

Set up and manage your bookable "things", whether it's rooms, desks, courts or other bookable spaces!

Spaces

Choose the opening times for your venue and hide any extra hours from your schedule.

Hours of Availability

Customize the period for which old bookings and visits are retained (one year by default)

Booking and Visit Data Retention

To minimize the storage of personal information, Skedda supports automatically deleting "old" users that don't have any bookings or visits

User Data Retention

Easily view, download and customize the receipts/invoices for your paid Skedda-subscription.

Your Billing History

Your Venue

Who can look, who can book, and what do they see?

Access and Visibility

Create a cancellation, lock-in or end-early policy so that regular users can edit, cancel and/or end their bookings early.

Lock-in: Cancellation/End-early Policy

Easily create many bookings at once! Also see how this is handled based on your various other settings.

Repeat Bookings

Create colour rules to color code bookings (for System users only)

Booking Coloring

Collect and manage booking information with Custom Fields!

Custom Fields

Create rules for your spaces that physically overlap or conflict. One space can’t be booked if the one other is (and vice-versa)!

Space Sharing

Remind users of their approaching booking, require them to explicitly confirm their attendance, and release the booking if they don't.

Check-in

Booking Settings

Decide who, when, and how users can make bookings (min/max duration, blocks/time slots, deny rules, and more).

Booking Conditions

Limit individual and group usage with Booking Quotas!

Quotas

Enforce buffers/gaps/breaks between bookings with Buffer time rules!

Buffer time

Configure advance-notice requirements based on user tag and space, and grant "early-access" booking privileges.

Booking Window

Rules

Enable user and venue notifications, and more!

Notifications

Add a note to the booking process and add custom terms & conditions to sign up.

Custom Booking Information

Customizing the booking confirmation email for your venue.

Booking Confirmation Email

Communicating

Three simple ways to test out your space conditions.

Testing booking and pricing conditions, quotas, and other rules/settings

Set a limit on the total number of bookings in your venue at one time

Maximum Capacity

Extras

Yes, Skedda has fully featured iOS and Android apps! Skedda also offers white-labeled PWAs with your own branding for mobile and desktop.

Is there a Skedda app?

All your personal details can be changed in your "My Profile" section.

How do I change my personal account details?

Yes and no. We're trying to help you automate as much as possible, but if you really want to micro-manage, please read on...

Can I setup booking requests / approvals?

To reset your login details, head to the Skedda login page on the homepage or subdomain. ​From here choose 'Reset login now'...

How do I reset my password?

Only the Owner is able to delete the venue account and all venue data.

How do I delete my entire Skedda venue account?

We'd love to hear your thoughts on Skedda. Consider leaving us a review at the link below!