Head to the 'Custom information' settings page to add custom information to some parts of the booking process (new booking window, confirmation email, registration window). Also, choose if inputting a phone number is mandatory or not.
Check out our FAQs if you still have questions after reading this article!
Example of when custom information is set up
An example of the new user's booking window with custom information set up:
Note shown to users when they book
Optionally add a note to the top of the user booking window. This is the perfect place for reminders, a call to action, or perhaps just a friendly greeting.
Please note that you can add a maximum of 200 characters!
Content added to the booking confirmation email
Optionally add custom text to the booking confirmation email. When a user creates a booking, the booking confirmation email is sent to their email address automatically.
If a System user creates a booking on behalf of a user, the booking confirmation email is only sent if user notifications are switched on.
More information on the booking confirmation email can be found here: Booking Confirmation Email.
Custom terms and conditions
Optionally add a link to your venue’s terms and conditions. This can be a website page or PDF/ Dropbox link, for example. This could be for your own compliance reasons, or simply to communicate policies and/or responsibilities.
Users are required to tick Skedda's software terms and privacy policy when they create their first booking and if they register via an invitation. By adding your venue terms, a user must also stick to yours.
Note: If you want a user to agree to your terms and conditions every time they book (perhaps the terms change periodically/seasonally), there's a nice workaround for this using a custom field instead!
Telephone number requirement
You can choose for the telephone number field to be a required or optional field.
Mandatory title for bookings
You can choose for the booking title field to be a required or optional field.
FAQs
Can I make the phone number optional for users? How do I make inputting a phone number not mandatory?
Head to the 'Custom Information' settings page, and select the relevant checkbox under the 'User information and requirements' section.