Booking Confirmation Email

Customizing the booking confirmation email for your venue.

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Written by Team Skedda
Updated over a week ago

Click on Settings > Custom information.

You can add custom text to the booking confirmation email. This is most suitable for communicating instructions, requests, or friendly notes.

When a user creates a booking, the booking confirmation email is sent to their email address automatically. If a System user creates a booking on behalf of a user, the booking confirmation email is only sent if user notifications are switched on.

If you are on the Starter Plan your confirmation email will include a 'Powered by skedda.com' note at the bottom and the email is from 'Skedda'.


The Flex, Plus and Premier plans offer a white-labeled version of the email template, it comes from your venue name and excludes any Skedda branding.

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