You can choose to revoke your ownership access and give the ownership tag to another individual on your user list. 

To action this, click on the small chevron on the individual's user list row and click on 'edit user'. Click to add the Owner tag. 

If the user has not been an Admin before, we'll automatically add the Admin tag too.

Keep in mind that once you choose to apply the Owner tag to another user, you'll lose the Owner tag and the page will refresh with your new Admin (non-Owner) context. There can only be one Owner per venue account.

Note: We provide one 'Owner' login currently. Before, all Admins had the Owner access, however, that allowed any number of people to change settings, increase or start a paid subscription, and even delete the entire venue!

The best options, for if more than one individual needs Owner access, are:

  • To create a shared Owner login, that multiple people have access to, to action Owner actions. For example, something like "". Individuals should use their regular Admin login for taking day to day actions, so there is a data record of actions in the activity feed, and this email could be only used when settings needs to be updated / changed.

  • Or, to switch the Owner to another user when necessary. You would then lose the Owner access, and they would then need to move it back to you when they are finished with their task. It's quick to move the owner tag to someone else, as this info doc has hopefully shown!

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