Overview
Additional languages are now supported to enhance accessibility and usability for a global audience. Venues on eligible plans can select a preferred language, ensuring that system-generated text align with their chosen language. This feature allows venues to provide a seamless experience for users in their preferred language.
Who has access to language translation?
All Skedda plans will automatically have language translation available.
AllBooked Business and Advanced plans will automatically have language translation available, and is not available on AllBooked Core plan.
How language selection works for venues
Venues can select a venue display language from the available languages (English, Spanish, German, and French initially) in the Basics settings page.
The language selection is independent of the venue’s culture setting.
If there is a mismatch between the selected language and the culture setting (e.g., French language with a German culture setting), users will notice this difference in the scheduler view and an administrator can adjust settings to be aligned if they so wish.
Language display for users and visitors
Public Venues: Any visitor accessing the venue will see the language translation selected by the venue.
Private Venues: Logged-in users will see the venue's selected language translation if the user has not selected a language in their profile.
Logged-in users can switch their own language from English to one of the additional supported languages using a language selection widget in the left navigation bar.
The user’s language preference applies across all venues they have access to.
Summary of key benefits
Enables venues to present a consistent language experience for all users.
Improves accessibility and usability for non-English speaking users.
Users can easily switch their language preference as needed independent of the venue language selection.
For further assistance with configuring your venue’s language settings, please reach out to Skedda support.
Frequently Asked Questions (FAQs)
What happens if a venue sets a default language?
If a venue administrator sets a default language, all users who have not selected their own language preference will see the platform in the venue’s chosen language.
Can individual users override the venue’s default language?
Yes! Users can select their preferred language from the left navigation menu. This personal selection takes priority over the venue’s default language, ensuring a customized experience.
What parts of the platform are affected by language selection?
Language selection affects in-app labels, messages, and communications. However, user-generated content and certain venue-specific configurations may not be automatically translated.
What happens if a user doesn’t select a language?
If a user does not manually select a language, the platform will display content in the venue’s default language.
Is my preferred language available?
We support multiple languages, and new ones may be added over time. If you don’t see your preferred language in the selection options, please contact our support team to express interest.
How does language selection impact integrations or external systems (e.g., Outlook, Google Calendar)?
Language selection applies only within the Skedda platform. External integrations such as Outlook and Google Calendar will continue using their own language settings and formatting.
What if a user is part of multiple venues with different default languages?
If a user belongs to multiple venues, the venue’s default language will apply when they switch between them—unless they have set a personal language preference, which always takes priority.