When the payment approach 'Book Now, Pay Later' is selected, administrators can make a charge when the following criteria is met:

  • That holder (venue user) has provided card details through Skedda, either as a part of a booking process or through their user profile page,
  • The cancellation window has passed, meaning the booking is 'locked-in' and the user can no longer cancel it.

Bookings can be charged from the day, month, grid and list view.

Day

List

From the list view, it's easy to get a quick overview of which bookings can be charged by the small blue card icon beside bookings:


From the list view, Admins can also mark a booking as paid, and this is useful if the user wishes to pay with an alternative method, e.g., in cash. If you mark a booking off as paid and need to reverse this action, click on 'Manage' > 'View / edit details' and change the payment status from paid back to unpaid.

If the charge is disabled

If a bookings charge is disabled, click on the small question mark, or go to the list view for some additional context. In this example, the booking is not yet 'locked-in' and the user is still allowed to cancel it! This is based on your configured cancellation policy as chosen under the 'Booking window & lock-in' setting area.

Recurring bookings with the 'Book now, Pay later' approach

Regular users can create recurring bookings with online payments enabled. Keep in mind that your booking window settings may limit the number of occurrences that a regular user can create. Both setting options can be found under Venue settings > Booking window & lock-in.

Admins can charge a complete repeating booking series. As with the non-repeating case, just select Charge to holder's card from the booking's menu.

Note that the charge option will only become available when all occurrences of the booking are locked in (i.e. when the holder is no longer able to self-service cancel any of the booking's occurrences based on your configured cancellation policy as chosen under the 'Booking window & lock-in' setting area).

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