As an admin, you’re able to create a chargeable booking on behalf of a regular user. This scenario may arise if the individual would like to make the booking in person, or phone calls the venue to make their booking.

It's not possible for you to enter card details on behalf of a user. The reason for this is, this would not be compliant with standard security measures for taking payments, and Skedda does not act like a point of sale terminal.

First, create the booking as normal. The price will be displayed, however, there will not be an area to add card details. Simply confirm the booking.

If the user has created a chargeable booking before, their card details are securely stored within the live payment gateway. You'll be able to charge their booking from the day, month or list view, easy!

Keep in mind, if you have a cancellation lock-in setup, you won't be able to charge the booking until it is 'locked-in' and the user can no longer cancel it.

If the user has not created a chargeable booking before, then ask them to add their card details to the 'My Profile' area when logged in. Then, you'll be able to charge their booking, as in the previous step.

The User's My Profile area, where they can securely add and update their card details:

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