Online Payments for Bookings

Information on setting up Online Payments and Stripe Integration.

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Frequently Asked Questions

Why does a user still have to add credit card details if the booking is free?

When do your users have to add billing details?
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Updated over a week ago

Do users have to enter credit card details every time they book?

No, users don't have to enter in payment details every time they book!
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What payment gateways do you support?

Stripe Payments.
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How do I charge 'Book now, Pay later' bookings?

A quick overview of when and how bookings can be charged.
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How can I cancel a paid booking?

Admins can cancel a paid booking after attending to the question of a refund.
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How do I administer a refund?

How to manage a refund across Stripe and Skedda.
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Do bookers receive a receipt for their charged bookings?

Yes, users will receive a receipt email with Skedda and / or Stripe.
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How can I manage memberships within my venue?

You can create recurring subscriptions / membership payments with Stripe
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Can an admin create a chargeable booking on behalf of a user?

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Can I charge a user’s card for one-off payments?

Can I take a deposit for bookings?
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Can I edit the price of a booking after it’s been created?

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Are online payments available for all countries?

Online payments in Skedda are provided through Stripe Payments. Stripe is available in a growing number of countries...
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Written by Team Skedda
Updated over a week ago