On November 1, 2020, we'll be dropping support for the Internet Explorer 11 (IE11) and Safari 9 browsers.
From August 1, 2020, users that access our services from this browser will see an "info alert" in their browser, telling them about the approaching change on November 1, 2020.
After November 1, 2020, users that access our services from these browsers will see an error message and won't be able to use our services.
The reasons for dropping support for these browsers are numerous:
- Microsoft is offering only minimal support for IE11 at this stage, and officially recommends its replacement, Edge.
- Apple officially stopped support many years ago for the devices that can't use a version of Safari higher than 9.
- The browsers have poor support for many of the modern web-security standards (i.e. using them raises security concerns).
- The browsers are significantly "slower" than most modern browsers.
- The requirement to support these browsers slows down our development speed, meaning we can't release new features to you as quickly.
- Dropping support for these browsers means that we'll be able to further optimize our services for our users.
- Global usage of these browsers has dropped to well below 3%.
If you're using IE11 or Safari 9, we strongly recommend upgrading to a modern browser in advance of the November 1 deadline. We recommend Chrome, Edge, Firefox or a newer version of Safari. Your overall web experience will benefit from the upgrade...not just your usage of Skedda!
There are various sources on the web advocating for users to move away from IE11 and Safari 9. Here's one (external) post that tends to summarize the situation well for IE11, for example, and we invite you to read it if you're not convinced!
Please reach out to our support team if you have any questions about this upcoming change!